Duration:

2 h (40 min with dolphins)

Available on the following days

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Departure

-Wednesday to Monday from hotels in Puerto Morelos, Riviera Maya, Playa del Carmen, and Tulum
-Tour hours: 10:00 a.m., 12:00 pm, 2:00 pm.

Included

-Access and use of facilities in Maroma Adventures (only for participants)
-Lockers

Not Included

-Food and beverages
-Photographs of the activity
-Towels
-Transportation from hotels located within the Moon Palace to the Tulum area.
* Participants (USD $10 p/p)
* Companions (USD 15 p/p)
*A $10 USD per person dock fee must be paid at the time of registration

Recommendations

-Biodegradable sunscreen and insect repellent.
-Extra cash
-Sandals
-Bathing suit and towel

Regulations

-This tour is not suitable for women with more than 5 months of pregnancy
-Minimum age to participate: 1
-Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.
-Children over 3.9 ft up to 4.6 ft will be allowed to participate alone in the Encounter program. Children over 3.3 ft and up to 3.9 ft will be allowed to participate in the Encounter program accompanied by a paying adult (1 adult per kid). Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).
-Maximum number of people per tour: 15
-Children aged 6, and older, pay the transportation fee (children under the age of 6 pay no fee, but must travel on their parents´ lap)

Cancellation Policies

Full refund will apply in the following cases:


      1. When the service is canceled by the supplier.


      2. Due to illness, presenting a doctor's report.


      3. The Cancellation or date change is made prior to 11:00 am the day before the service.





No refunds will apply:


      1. If the client does not show on the date and time of service.