Duration:

60 Minutes (40 Minutes in the Water)

Available on the following days

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Departure

Cancun:
10:00 am, 11:00 am, 12:40 pm, 01:20 pm, 03:00 pm, and 04:00 pm.
Riviera Maya:
09:30 am, 11:00 am, 11:00 am, 01:30 pm, y 03:00 pm.
Barcelo:
09:30 am, 11:00 am, 01:30 pm, y 03:00 pm.
Tulum:
09:30 am, 11:00 am, 01:30 pm, y 03:00 pm.

Included

-Blue Tour
-Virtual reality experience on a boat
-Fin Shake, hug, target, foot push, or dorsal swim.
-Dolphin painting session.
-Digital engagement.
-Dolphin fin charm made of recyclable material.

Not Included

-Photographs and videos
-Towel service
-Lockers
-Roundtrip Transportation

Recommendations

-Swimsuit
-Towel
-Change of clothes
-Extra cash for tips (optional), photos, and souvenirs
Dolphins are extremely delicate animals, so we ask you not to use sunscreen.
To carry out the program, clients are required to use only swimsuits that do NOT have metal or any other material and/or accessories that could harm animals.
For the safety of the dolphins, we request the removal of jewelry and other objects that may become detached and fall into the water.

Regulations

-Swimming skills are required to participate in this activity
-This activity is not allowed for pregnant women, or people with heart or back problems
-Clients under the influence of alcohol or drugs cannot enter the water.
-Two dolphins per group
-Minimum height required: 1.22 m. Children with a smaller stature must be accompanied by an adult with a paid ticket and will not be able to participate in the Foot Push activities or the Dorsal Ride
-The use of swimsuits with any metal piece or accessory that could harm the dolphins is prohibited
-For safety reasons for the participants and the dolphins, it is not allowed to enter the pools: video cameras, cell phones, jewelry, reading glasses or sunglasses, caps or hats.
-To maintain optimal conditions in the pools, the use of sunscreen or suntan lotion is not allowed.
-The use of a life jacket is mandatory during activities in the water.
-Only one companion per person is allowed (as an observer)
-Minimum age to participate: 3 years
-In case of booking transportation, you must make the reservation at least 24 hours in advance

Cancellation Policies

Full refund will apply in the following cases:

      1. When the service is canceled by the supplier.

      2. Due to illness, presenting a doctor's report.

      3. The Cancellation or date change is made prior to 11:00 am the day before the service.



No refunds will apply:
      1. If the client does not show on the date and time of service.